Hardware is selected and prioritized for certification based on market research and input from the field, including customer feedback. All entries were believed to be fully supported by all parties involved when they were added to this Veritas list, but if a vendor drops their support after this list was published, Veritas support will be on a reasonable-effort basis. Always consult the hardware manufacturer's support list and the operating system vendor's support list when troubleshooting or planning a data protection installation. For example, the Host Bus Adapter must be supported by the hardware vendor and the operating system vendor in order for Veritas to provide support. < Please see these links for information about how and where to obtain updates < and < Backup Exec support policy is that all of the vendors involved (both hardware and software) must support all the pieces involved.
This update can be found on our support site.
Updating the drivers frequently resolves device related issues. If your tape drive, tape library, or virtual tape library is not properly detected, please update your system using the latest Update (previously called a Feature Pack) before calling Support. All hardware must be present on this HCL for support, unless a section clearly states that the devices listed are not the only devices supported (such as the Disk Target section). Other names may be trademarks of their respective ownersĢ Introduction This Hardware Compatibility List (HCL) document contains information for all editions of Backup Exec 20. Veritas, the Veritas Logo, and Backup Exec are trademarks or registered trademarks of Veritas Technologies LLC or its affiliates in the U.S. 1 Backup Exec x Hardware and Cloud Storage Compatibility List (HCL) Created on SeptemCopyright 2019 Veritas Technologies LLC.